Terms of service
Terms of Service for Classy Tails Co. Custom Tail Bags
Effective Date: 1/20/2025
Welcome to Classy Tails Co.! By purchasing from our website or interacting with our services, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. General Terms
Classy Tails Co. provides custom tail bags and related accessories for customers seeking high-quality, personalized products. By placing an order with us, you acknowledge that you are over the age of 18 or have obtained the consent of a parent or guardian to purchase.
2. Custom Products
Each tail bag is made to order and is custom-designed based on the specifications you provide. As our products are personalized and tailored specifically for you, we require precise measurements and design details to ensure the best fit and satisfaction.
3. Order Process
- Submission: You will be asked to submit your custom design, measurements, and other required details during the ordering process.
- Review: Please double-check all details before finalizing your order. Once your order is submitted, we begin production.
- Confirmation: After receiving your order, you will receive a confirmation email. You are responsible for reviewing all order details and ensuring accuracy before proceeding.
4. Final Sale Policy
Due to the custom nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. We encourage you to carefully review your order details, including size, color, and design, before completing the purchase.
5. Product Defects or Errors
While we do not accept returns, we are committed to providing high-quality products. If your order arrives defective or incorrect (e.g., the wrong size or a mistake on our part), please contact us within 7 days of receiving your item. We will assess the issue and provide a resolution.
6. Shipping and Delivery
- Shipping Time: Production time for custom tail bags may vary depending on order complexity and demand. You will receive an estimated shipping date at the time of purchase. Custom orders are 3-4 week turnaround time.
- Shipping Costs: Shipping fees are calculated at checkout and will be added to your total.
- Delivery Issues: Classy Tails Co. is not responsible for delays caused by third-party carriers or incorrect delivery information provided by the customer.
7. Intellectual Property
All designs, logos, images, and content on our website are the intellectual property of Classy Tails Co. and may not be used, copied, or reproduced without express permission.
8. Limitation of Liability
Classy Tails Co. is not liable for any indirect, incidental, or consequential damages that may result from the use or inability to use our products. Our liability is limited to the purchase price of the product.
9. Privacy and Data Security
We respect your privacy and are committed to protecting your personal information. By purchasing from Classy Tails Co., you consent to our Privacy Policy, which outlines how we collect, store, and use your data.
10. Modifications to Terms
Classy Tails Co. reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
11. Contact Us
If you have any questions about these Terms of Service or your order, please contact us at:
Email: order.tailbags.ctco@gmail.com
Phone:(254) 459-8759
Website: www.classytailsco.com
Thank you for choosing Classy Tails Co.! We look forward to providing you with a unique and high-quality custom tail bags.